Welcome to Swish Drape! These Terms and Conditions outline the rules and regulations for using our website and purchasing our sustainable fashion products. By accessing swishdrape.com, you accept these terms in full. If you disagree, please refrain from using our website.

1. Our Sustainable Philosophy

At Swish Drape, we combine effortless style with conscious practices. Our terms reflect our commitment to sustainability and ethical business practices throughout your shopping experience.

2. User Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Acceptable Use

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Submit false information or fraudulent orders

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in describing our sustainable garments (blouses, pants, shorts, skirts, and t-shirts), including materials and sizing. However, slight variations may occur due to the natural characteristics of eco-friendly fabrics.

3.2 Availability

All products are subject to availability. We may limit quantities and revise product offerings at any time.

3.3 Non-Returnable Items

For ethical and hygienic reasons, we cannot accept returns on:

  • Final sale items (clearly marked)
  • Personalized or custom-made garments
  • Items without original tags/packaging
  • Intimate apparel

4. Orders & Payments

4.1 Order Process

Your order represents an offer to purchase which we accept by sending a confirmation email. We reserve the right to cancel orders for any reason, including suspected fraud or inventory issues.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details.

4.3 Pricing

All prices are in USD. We may adjust prices at any time, but changes won’t affect confirmed orders.

5. Shipping Policy

5.1 Processing Time

We carefully prepare each sustainable garment within 1-2 business days (Monday-Friday, excluding holidays).

5.2 Shipping Options

Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after dispatch)

Free Shipping: Orders over $50 via EMS (15-25 business days after dispatch)

Delivery times are estimates and may vary, especially internationally. Some Asian regions and remote areas may not be serviceable.

5.3 Customs & Duties

International customers are responsible for any customs fees or import taxes.

6. Returns & Exchanges

To maintain our sustainability standards, we encourage exchanges over returns when possible to reduce our carbon footprint.

6.1 Return Period

We accept returns/exchanges within 15 days of delivery. Items must be:

  • Unworn, unwashed, and in original condition
  • With all original tags attached
  • In the original packaging

6.2 Return Process

  1. Request authorization by emailing [email protected]
  2. Package items securely in original packaging
  3. Ship to: Swish Drape Returns, 1528 Spruce Street, Berkeley, US 94709

Return shipping costs are the customer’s responsibility unless the return is due to our error.

6.3 Refunds

Refunds are issued to the original payment method within 5-7 business days after we receive your return. Original shipping fees are non-refundable.

7. Intellectual Property

All content on swishdrape.com, including text, graphics, logos, and images, is our property or properly licensed, and protected by intellectual property laws. You may not use any content without our express written permission.

8. Liability Limitations

8.1 Product Use

Swish Drape is not liable for any damages resulting from product use beyond their intended purpose.

8.2 Website Availability

We strive to keep our website available but are not liable for temporary unavailability due to technical issues beyond our control.

8.3 General Limitation

Our total liability for any claim related to your use of our website or products is limited to the amount you paid for the products in question.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Governing Law

These terms are governed by the laws of California, USA. Any disputes shall be resolved in the courts of Berkeley, California.

11. Changes to Terms

We may update these terms periodically. The updated version will be posted on our website with a new “Last Updated” date.

12. Contact Us

For questions about these Terms and Conditions, please contact our Berkeley team at:

Email: [email protected]
Address: 1528 Spruce Street, Berkeley, US 94709